Q211998: ISSUE: 13.05 Agent Fails on Windows 2003

If using the 13.05 Windows Agent, the Agent will fail when checking for updates. An entry similar to the following will be seen in the Flexnet Connect Trace file.

 

(Agent1300:552)[3\4 11:26:46:584]: Exception occurred in DisplayMessages for Product
(Agent1300:2956)[3\4 11:26:48:428]: Agent Launch: Version 13.05.100.57147 Command Line agent -sn{C53E2C04-8B43-F573-5ACC-E2EB9E8EF9C6}
(Agent1300:2852)[3\4 11:26:48:444]: ShowNotifications ProductCode: {C53E2C04-8B43-F573-5ACC-E2EB9E8EF9C6} ApplicationContext: 8
(Agent1300:2956)[3\4 11:26:48:444]: Error during runtime: 261
(Agent1300:2956)[3\4 11:26:48:444]: Agent Shutdown: Version 13.05.100.57147 Command Line agent -sn{C53E2C04-8B43-F573-5ACC-E2EB9E8EF9C6}
(Agent1300:2956)[3\4 11:26:48:444]: Agent return value: 261